Terms & Conditions

Terms & Conditions

Dubai Silicon Oasis Authority “DSOA”

Please read the terms and conditions of use set out below carefully before using this Website (the "Site"). The use of this Site is governed by these terms of use ("Terms") to protect the Privacy and Security of Dubai Silicon Oasis Authority information. If you have any questions regarding these terms, please e-mail us or call us on +9714 501 5000 for more information.

Your access to, and use of, the DSOA website (the "Site") is subject to the following terms and conditions, as well as U.A.E. laws. Your access to the Site is in consideration for your agreement to these Terms and Conditions of Use, whether or not you are a registered user. By accessing, browsing, and using the Site, you accept, without limitation or qualification, these Terms and Conditions of Use.

DSOA maintains the right to modify these Terms and Conditions of Use and may do so by posting notice of such modifications on this page. Any modification is effective immediately upon posting, unless otherwise stated. Your continued use of the Site following the posting of any modification signifies your acceptance of such modification. You should periodically visit this page to review the current Terms and Conditions of Use.

Conduct

You agree to access and use the Site only for lawful purposes. You are solely responsible for the knowledge of and adherence to any and all laws, statutes, rules and regulations pertaining to your use of the Site. By accessing the Site, you agree that you will not:

  • Use the Site to commit a criminal offense or to encourage others to engage in any conduct which would constitute a criminal offense or give rise to civil liability.
  • Post or transmit any discriminatory, libelous, harassing, defamatory, obscene, pornographic or otherwise unlawful content.
  • Use the Site to impersonate other parties or entities.
  • Use the Site to upload any content that contains a software virus, "Trojan Horse" or any other computer code, files or programs that may alter, damage or interrupt the functionality of the Site or the hardware or software of any other person who accesses the Site.
  • Upload, post, email or otherwise transmit any materials that you do not have a right to transmit under any law or under a contractual relationship.
  • Alter, damage or delete any content posted on the site.
  • Disrupt the normal flow of communication in any way.
  • Claim a relationship with or represent any business, association or other organization with which you are not authorized to claim such a relationship or represent.
  • Post or transmit any unsolicited advertising, promotional materials or other forms of solicitation.
  • Post any material that infringes upon or violates the intellectual property rights of another.
  • Collect or store personal information about others.

Registration

Certain portions of the Site are limited to registered users and/or allow a user to request support or services online by entering personal information. You agree that any information provided to us in these areas will be complete and accurate, that you will not register under the name of, nor attempt to enter the Site under the name of, another person, and that you will not adopt a user name that DSOA, in its sole discretion, deems offensive.
 
Termination of Use

DSOA may, in its sole discretion, terminate or suspend your access to, and use of, this Site without notice and for any reason, including the violation of these Terms and Conditions of Use. In the event of termination, you will no longer be authorized to access the Site and DSOA will use any means possible to enforce this termination.
 

Content

DSOA reserves the right to monitor any content that you provide, but shall not be obligated to do so. Although DSOA cannot monitor all postings on the Site, we reserve the right (but assume no obligation) to delete, move or edit any postings that violate these terms and conditions. United Arab Emirates and foreign copyright laws as well as international conventions protect the contents of the Site. You agree to abide by all copyright notices posted on the Site.
 
Indemnity

You agree to defend, indemnify and hold harmless DSOA and all of its employees and agents from any and all liabilities incurred in connection with any claim arising from any breach by you of these Terms and Conditions of Use, including reasonable attorneys' fees and costs. You agree to cooperate fully in the defense of any such claim. DSOA reserves the right to assume, at its own expense, the exclusive defense and control of any matter otherwise subject to indemnification by you. You agree not to settle any matter without the written consent of DSOA.

Disclaimer of Warranty

You expressly understand and agree that your use of the Site, or any material available through this Site, is at your own risk. Neither DSOA nor its employees warrant that the Site will be uninterrupted, problem-free, free of omissions or error-free, nor do they make any warranty as to the results that may be obtained from the use of the Site. The content and function of the Site is provided to you "as is", without warranties of any kind, either expressed or implied, including, but not limited to, warranties of title, merchantability, fitness for a particular purpose, use or currency.
 
Limitation of Liability

In no event will DSOA or its employees be liable for any incidental, indirect, special, punitive, exemplary or consequential damages, arising out of your use of, or inability to use, the Site, including without limitation, loss of revenue or anticipated profits, loss of goodwill, loss of business, loss of data, computer failure or malfunction or any other damages.

Geographical Area

Unless otherwise stated or agreed with you, the information on this Site has been prepared in accordance with U.A.E. law for residents of the U.A.E. and for the supply of products or services in U.A.E. To the extent that it does not satisfy the laws of the country in which you reside or from which you are accessing this Site, it is not directed to you.

Trademarks, copyrights and restrictions

The Website is controlled and operated by DSOA. All material on the Website, including, but not limited to, images, illustrations, audio clips, and video clips, is protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by DSOA, its related companies or by other parties that have licensed their material to DSOA.

Material on the Website is solely for your personal, non-commercial use. Such material may not be copied, reproduced, republished, exchanged, modified, uploaded, posted, transmitted, stored or distributed in any way, including by e-mail or other electronic means, without the express prior written consent of DSOA. Use of the material on any other website or networked computer environment, or use of the material for any purpose other than personal, non-commercial use is a violation of DSOA copyrights, trademarks and other proprietary rights, and is prohibited.

Unless otherwise indicated, copyright in all information and other materials on this Site (including information and its arrangement) is owned by or licensed to DSOA. All rights are reserved. This Site or any portion of the Site may not be reproduced, adapted, distributed, displayed, transmitted or otherwise exploited for any commercial purpose that is not expressly permitted by DSOA. You may imprint, copy, download or temporarily store extracts from our Site for your personal information or when you use our information. You must not alter anything. In particular, you may not use a part of our Site on any other web site, or link any other web site to our Site, without our prior written permission.

Users

You agree not to attempt to transfer any material of any kind to this site, which contains a virus, malicious computer code or any harmful component, and not to otherwise attempt to alter the content of the Site. You agree that you are wholly responsible for use of the Site by any person using your computer and you agree to ensure that any such person complies with these Terms. You agree to immediately notify DSOA of any unauthorized use of your e-mail address or any other breach of security.

Pricing

All figures displayed on this Site relating to fees, charges, interest and any other amounts are in UAE Dirhams (unless otherwise stated) and are current at the time of issue, but may change at any time.

Governing Law

These Terms are governed by and are to be construed in accordance with the laws of Dubai and the U.A.E. You agree to the non-exclusive jurisdiction of the courts of Dubai and any courts, which may hear appeals from those courts in respect of any proceedings in connection with these Terms or this Site. If any provision of these Terms is found to be invalid or unenforceable by a Court of Law, such invalidity or unenforceability will not affect the remainder of the Terms, which will continue in full force and effect. We reserve any rights not expressly granted in these Terms.

Moving on

By moving to any other part of this Site you agree that you have read, considered and understood these Terms and will be bound by them. You agree to regularly check the contents of these Terms for amendments, and will carefully read the terms, conditions and disclaimers provided at other parts of this Site.

Refund Policy

Any Client wishing to claim a refund for a service which has been cancelled (either by the Client or by DSOA) must apply in writing to the client management center within 6 months of the receipt date. Details must include the details of the service availed and the date on which the original payment was made.

In response, DSOA will provide the applicant with a Refund Note after taking account of expenses incurred before the refund claim was received. DSOA's decision on the amount to be refunded is final. The Authority will make all reasonable efforts to close the claim within 60 days of submission.